VOICE PHONE SERVICE FOR YOUR HOME
Beat the bad-cell-service blues at your house: Add home phone service to your Internet service.
LCI Voice gives you a clear, reliable signal and helps you save big over traditional phone company service.
- Get unlimited local and long distance calling to destinations in all 50 states, plus Canada.
- Enjoy great call quality PLUS voicemail, call waiting, caller ID and many other popular features.
- Transfer your current phone number (in most cases) or get a new phone number — your choice.
Proven Technology
LCI Voice uses ‘Voice over Internet Protocol,’ often called ‘VoIP.’ This technology uses your internet connection to provide phone service in your home. It’s a proven technology in wide use across the U.S.
VOICE FAQ
Who can receive the LCI Voice service?
If you have our AirFiber Wireless service and live in the continental U.S. (all states and the District of Columbia but not Hawaii and Alaska), you can get it.
New customers can call us at 434-374-8558 to get high speed internet and phone.
Is there a contract commitment for LCI Voice?
There is a 6-month service term.
Can I buy LCI Voice and use it over another Internet connection other than LCI’s?
Absolutely!
What equipment do I need to use LCI Voice?
We’ll provide you with the Voice Adapter, which converts your home phone into a digital phone for use with LCI Voice.
You’ll need to provide your own home phone handset(s) to plug into the LCI Voice Adapter. You can also plug your Adapter into a cordless base station to enable phone service throughout your home.
What phone/handset do you recommend for use with LCI Voice?
While we don’t have a specific brand/model to recommend, we’ve found most wireless phone base stations work very well with LCI Voice.
Can I plug the LCI Voice Adapter directly into my home phone wall jack?
We recommend using a phone base station (which allows for multiple, wireless-connected handsets) that plugs directly into the Exede Voice Adapter. If you don’t have one, they are available at most retail and electronics stores and are typically very reasonably priced. However, for an additional fee, we can disconnect your homes outside wiring from the NID so that you can use our service on all your jacks.
Can I transfer my phone number to LCI Voice?
In most areas of the country, yes. To see if your phone number is available for transfer to LCI Voice, call us and we can check. There is a one time $15 porting fee to transfer your number.
How long does it take to transfer my phone number?
7-10 business days.
Can I call 911 with this service?
Yes, although 911 service from a satellite may be limited in comparison to 911 service available through traditional landline telephone carriers.
Can I make international calls with Exede Voice?
Yes. To make international calls, dial 011 + country code + city code + phone number. Per minute toll calling rates apply.
Can I prevent my phone number from appearing in phone books or other directory listing services?
Yes. You choose your directory listing preference when you sign up for LCI Voice. You can change how your phone number appears by calling us.
I want to block someone from calling me. What options do I have?
We recommend adding your phone number to the National Do Not Call Registry to prevent telemarketing calls (www.donotcall.gov). If there is a specific phone number you’d like to have blocked from calling your Voice line, please call us.
What happens when the power goes out or my Internet connection goes down?
LCI Voice relies on your Internet connection to place and receive phone calls. When you lose connectivity, you lose the ability to make or receive phone calls.
Call 434-374-8558 Today to get started